The Essentials to Pro-Active Debt Recovery
About Zakia
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Debt Recovery Trainer
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Commercial Litigation Solicitor with over 15 year's experience.
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Chair of the Central Region of the Civil Court Users Association (CCUA)
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Member of the Institute of Credit Management
Don't miss this opportunity to take back control and protect your cash flow.
Major Challenges Business Owners Face with Debt recovery
Difficult conversations with customer/debtors chasing up late payments can be uncomfortable and awkward. Worry about damaging relationships or losing repeat business if they push too hard.
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Tracking a large portfolio of customers, or a large customer base can be difficult to keep track of all the outstanding debts. Especially challenging if the business offers credit terms.
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Lack of experience, you don't have any formal training or experience in debt recovery. This can make it difficult to know how to proceed, especially when debts become disputed or complex. Unsure of their legal rights and obligations.
Time and cost, debt recovery can be time-consuming and expensive especially if you don't have a process in place.
4 Main Stages of Debt Recovery
01
02
03
04
Pre-Legal Requirements / Pre-Action Conduct and Protocol of Debt Recovery (PAP)
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Taking Legal Action - How to make the decision, understand and navigating the court process (even if you used an outsourced partner)
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Routes to County Court Judgment
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Enforcement Procedures and Court Fees
About The Course
What is Debt Recovery?
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And why a debt recovery process is a necessity for your business?
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Understand and Learn
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Process of taking legal steps to recover money owed by the debtor (your customer/client)
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Actionable & Practical Steps
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For your business to ensure you take back control of your cash flow.
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Course Outcomes
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Understanding of the tools to reduce overdue debt.​
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Increased confidence in dealing with any overdue account and debt recovery matters and maximize chances of recovering the debt.​
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Improved ability to resolve debt disputes amicably and learn about the different types of legal action that can be taken, as well as the costs and benefits of each option. ​
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Save time, save money and avoid where ever possible the need for legal action.
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An easy to follow system and process in place for recovery of unpaid invoices.
Overview of the Day
Essentials to Debt Recovery one-day course. I deliver the training at the client’s office on a day that is convenient for both. The training takes place between 10.00am-4.00pm, with two 15-minute breaks and 45 minutes for lunch.​
A complimentary follow-up 60-minute advisory session is included as part of the training via Zoom/Teams to go over any of the matters discussed in more detail or review and advise on any specific matters.
This will remain available to you for 30 days after the training, however, if the client is looking for on-going support in this area this can be extended.
Course Fees
£3950
A short call discovery call can take place beforehand to understand their customer base and business processes in a little more detail, so that I know what some of the client’s pain points are to go over any specific requirements and tailor the training to solve their debt recovery problems most effectively.
“Zakia has great energy & her knowledge has massively helped us to enhance our debt recovery processes. Would highly recommend to anyone who requires training on debt recovery”
Abbie S – Head of Collections (Financial Institution and B2B Loans)
“Very helpful and engaging. Given us some very helpful ideas for improving our processes”
Andy, CFO
“Very good session. Information presented in a clear and concise manner with relevant actual examples underpinned by a commercial approach to the subject.”